Got Questions?

Frequently Asked Questions

Q: Do you source parts that are not listed?

Yes. We specialize in hard-to-find and discontinued parts and actively source on behalf of customers.

Q: What does the condition rating mean for used parts?

Excellent means minimal wear and fully functional. Good means normal wear but fully functional. Fair means visible wear or cosmetic issues noted in the listing.

Everything you need to know about ordering, shipping, returns, and finding the right part.

Ordering

How do I place an order?

Browse our shop, add items to your cart, and check out securely online. We accept all major credit cards, PayPal, and other payment methods through our secure checkout. You will receive an order confirmation email immediately after purchase.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 24 hours of placement, provided they have not yet shipped. Contact us immediately at the email or phone on our Contact page and we will do our best to accommodate your request.

Do you offer wholesale or bulk pricing?

Yes. We work with shops, builders, and fleet operators. Contact us directly through our Contact page and mention your wholesale inquiry — we will get you set up with the right pricing.

Shipping

How long does shipping take?

Most orders ship within 1–2 business days. Standard shipping typically arrives in 3–7 business days depending on your location. Expedited options are available at checkout.

Do you offer free shipping?

Yes — free standard shipping on all orders over $99 within the contiguous United States.

Do you ship internationally?

Currently we ship within the United States only. International shipping is on our roadmap — check back or contact us if you have a specific need.

How do I track my order?

Once your order ships you will receive a tracking number by email. You can also log into My Account to view order status and tracking at any time.

Returns & Exchanges

What is your return policy?

New, unused parts in original packaging may be returned within 30 days of delivery. Used parts are sold as-is and are not eligible for return unless they were misrepresented in the listing. See our full Shipping & Returns page for details.

What if I received the wrong or damaged item?

Contact us within 7 days of delivery with your order number and photos of the issue. We will make it right — replacement, refund, or store credit, your call.

Parts & Fitment

How do I know if a part fits my bike?

Each product listing includes fitment information where available. If you are unsure, contact us with your year, make, model, and the part you are looking for — we will confirm compatibility before you order.

Do you source parts that are not listed on the site?

Yes. If you can't find what you need, reach out. We specialize in hard-to-find and discontinued parts and we actively source on behalf of customers.

What does the condition rating mean for used parts?

We rate used parts honestly. "Excellent" means minimal wear and fully functional. "Good" means normal wear but fully functional. "Fair" means visible wear or cosmetic issues noted in the listing. We do not sell junk — if it is not worth selling, we do not list it.

Still have questions?

We're real people who actually ride. Reach out and we'll get back to you fast.